How to check if submitted DOIs are active--and fix them when they are not

Hi @rsmacleod ,

Thanks for your message, and welcome to the Community Forum.

Can you provide me with a couple of DOIs, so I can investigate?

There are some lags in our system after you submit your DOIs to us. We process everything asynchronously from when it is submitted to us, so it may take some time from when you deposit metadata before that DOI is registered with us. Also, it takes us time to index the metadata that you register with us (it can take up to 24 hours for a newly registered DOI to appear in and our APIs).

Now, you can tell that a DOI is active and has been registered if you resolve the DOI and the DOI resolves to the landing page in question, like this example:

But, if you attempt to resolve a DOI that has not yet been registered, it will resolve to a DOI NOT FOUND error on, like this example:

If you can provide me with a couple example DOIs, I’d be happy to take a look at what is going on with them.

My best,