References not showing up?

I am having similar troubles to an older post titled ‘References not showing up’ (sorry it won’t let me post links).
This recently published article (DOI 10.1080/1031461X.2023.2293837), references one of my book chapters (DOI 10.1007/978-3-031-10849-5_10), however, Crossref hasn’t seemed to pick up on the reference. Wondering if you have any advice on this? :slight_smile:
Many thanks,

Hi YC,

Thanks for your question.

Crossref’s Cited-by data only reflects instances when a given DOI is matched as being cited by another piece of content that:

  1. is also registered with Crossref and

  2. has references included in the metadata deposited by the publisher when they register its DOI.

Not all scholarly publications are registered with Crossref and not all publishers opt to provide references along with their DOI’s metadata, so we can’t claim that our cited-by counts are comprehensive representations of all instances in which a given content item has been cited. This may explain why you see different citation counts from other services (Google Scholar, for example) or don’t see the results that you’d expect in our service.

In this case, the publisher of 10.1080/1031461X.2023.2293837 has not included any references in its metadata record, so we can’t assert that it cites any other publications.

I did some quick checking, and it looks like Taylor & Francis, who publishes “Australian Historical Studies” hasn’t included references in the metadata for most of that journal’s DOIs. I can’t really speak to why that might be, or whether that’s an intentional choice on their part or not.

Thank you, Shayn!
I’m wondering if there is a way to request that the journal includes references in the metadata, or is that entirely up to the journal?
Best wishes,

Ultimately, it is the decision of the journal editors and/or the publisher.

We can pass your feedback along to our contacts at Taylor & Francis, so they can consider whether it’s possible to add references to “Australian Historical Studies” DOIs. You may want to contact them, or the journal editors, directly as well.

Thank you, Shayn,

Really appreciate your help and passing on that feedback to Taylor & Francis.

Best wishes,

Hi Shayn,

Sorry to reply to this. However, I am having similar troubles.

This paper has recently been published - 10.1177/26338076241252181, and it cited this paper - 10.1080/10511253.2023.2275101. However, this citation is not showing up. Could you please let me know the reason for this?

Thanks, DA

Hi Dwayne. I’m going to jump in as Shayn isn’t around until later on. Where is the reference not showing up? It’s been deposited by the publisher (see and the ‘reference’ part of the metadata) and is showing up in Cited-by results (where we show what has cited 10.1080/10511253.2023.2275101) so it looks good in our database.

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This reference shows as per below:
key": “bibr3-26338076241252181”,
“doi-asserted-by”: “crossref”,
“first-page”: “1”,
“DOI”: “10.1080/10511253.2023.2275101”,
“author”: “Antojado D.”,
“year”: “2023”,
“journal-title”: “Journal of Criminal Justice Education”

However, when I visit the article page on Journal of Criminal Justice Education, it shows ‘0’ citation via crossref. Should it not be at least 1 now? Given that it has now been cited?

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Here is the link/DOI to the Journal of Criminal Justice Education 10.1080/10511253.2023.2275101

Hi Dwayne,

Thanks for clarifying. I see what you mean.

Unfortunately, we don’t have any direct influence over what citation data publishers put on their article pages or how frequently they update it. We make the raw citation data available, but it’s up to each publisher to use it and keep it up to date on their end.

I’d encourage you to contact Taylor & Francis about this. Their author services contact info can be found here. You might also want to contact the editor you worked with at Journal of Criminal Justice Education as well.